State Farm® Insurance Agent Chris Hartford
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Srygley
September 25, 2024
"I also had a pleasant experience purchasing insurance for my car and home. Unfortunately my claims experience for a minor collision has been very unpleasant. A small claim should be matter of fact straightforward business but the company says one thing and does another. I called Chris Hartford the agent to discuss and he wouldn't take my call. He said he would call back and I never heard from him. State Farm would not accept an estimate from the repair shop. Instead they based their own estimate solely on photos they had me take myself. Then they sent me a low-ball check for about 1/3 of the estimated cost. They refused to send an adjustor to see the car in person and keep rejecting the shops estimate. There is no help at the claims number and there's no help at the agents office. What fun."
"Hi John, thank you for reviewing your purchase experience positively, I'm sorry you're not satisfied with your claim. While we have different licenses than claim handlers, we can certainly assist in the process. In regard to you reaching out, I looked through all our records and didn't find anything we missed. It looks like there may have been a misunderstanding or communication error here that we can certainly make right. Please reach out to me at chris@sfmidatlantic.com to set up a time to discuss or call or text the office to set up an appointment. Thank you."
P G
August 30, 2024
"Jim Curry was so helpful guiding us through the homeowner's and flood insurance process. His advice was so helpful! Not to mention that he has such a nice personality and was very easy to talk to! He knows our local area and is so savvy about our specific needs, it really was like we were taking to a friend."
"Thank you for the review, Jim is pretty easy to talk to!"
Eric Bloom
August 28, 2024
"Robert is amazing! These guys make the process so easy."
"Robert does make it easy thank you for the review!"
BUD BECKER
August 28, 2024
"I am a member of State Farm Insurance "Drive Safe and Save.". Chris Hartford and his staff are great and ALWAYS ready to assist. I would recommend State Farm to anyone!"
"Thank you!"
Ja'Qwan Newman-Mason
August 21, 2024
"I just signed up with this team starting in just a few days. John Wilson reached out to me and he was knowledgeable, patient, and great follow through. The team was able to provide me with much better insurance at a better rate in little time. I look forward to working with John and the team."
"Thank you John is top notch!"
Maria Ramos
August 19, 2024
"I called state farm and spoke to Robert Mair about a bill I received from them. He was very kind and courteous and did everything he could to take care of the bill for me. I'm truly grateful. Wonderful customer service!"
"Thank you! John is the best"
Ben K
August 16, 2024
"Matt is great!"
"Thank you for the 5 star recommendation!"
Adele Hawkins-White
July 12, 2024
"Robert Mair was very helpful and efficient"
"Thank you for the 5 star review! Robert makes it easy!"
peypey nguyen
July 9, 2024
"Matt is super helpful, every time I call he take care my problems for me right the way. Highly satisfied and highly recommend. Thank you"
"Thank you, Matt is top notch!"
jason durham
July 2, 2024
"John Wilson was very helpful and did an amazing job with setting me up for insurance. Highly recommend him."
"John gets all the compliments - thanks for your review!"
amanda weig
June 29, 2024
"John Wilson showed concern and attention to detail during our latest interaction. He is an excellent representative of State Farm."
"John knows the State Farm products better than anyone! Thank you"
Vinh Diesel yyds
June 25, 2024
"Robert Mair was awesome! Saved me a bunch!"
"Vinh Diesel! Thank you, Robert knows how to put together a Personal Price Plan"
Mermaid Glow
June 24, 2024
"Matt is a very professional young man, he took care of my insurance need for my new apartment, very kind and respectful. He made that part of my process a whole lot better. Thanks Chris."
"Matt is one of the newer members of the team, but you'd never guess that! Thank you for the review!"
Craig Brown
June 21, 2024
"I worked with John and Matt who were both very quick to respond and helpful. State Farm provided a quote that my previous insurance company stated they could not beat!"
"Most only get to work with John or Matt - we're glad you got to sample both of them! Thank you for the review"
michael schneider
June 20, 2024
"I worked with John Wilson. He was vary easy to work with and got me everything I needed really quick. No hassle here. In a crazy world of insane high insurance rates give John a call he makes it happen"
"Thank you for the review and for the shoutout to John!"
Alan Rozzi
June 19, 2024
"John was very helpful and prompt, nice guy. Would work with him again."
"Thank you for the review - John is pretty nice, we agree!"
SANDRA FINNEY
June 18, 2024
"State Farm had to leave you. Last year original quote was changed from what I had been told. Never did I get the lower quote and when policy renewal came…. up it went. Funny I know folks that have cheaper rates with more expensive homes. Not only did my rates go up my deductibles became outrageous."
"Hi Sandra, we're sorry to see you modified your 5 star review from last year to a 1 star review. We would love to set up another appointment to review how the inflation protection works on homeowners policies, and how to get the best value in terms over coverage vs. deductibles. In regard to the cost of the home, homeowners' insurance premiums do not depend on the market value of the home - we would be happy to discuss this as well so you have the best understanding possible of your homeowner's insurance (even if it's not with State Farm)! Original response to review: Thank you for the wonderful 5 star review recognizing John Wilson efforts to provide you with the insurance you need, Sandra! We strive to go the extra mile to provide you with the customer care that you deserve and it is always our pleasure to be able to assist you with any of your insurance questions or needs!"
Jill W.
June 8, 2024
"I am really pleased with John Wilson's service at Chris Hartford's office! Let's be real, nobody likes dealing with insurance, so to find someone who is responsive and makes it as painless as possible is amazing. What began as saving me money on one homeowner's haz. policy has turned into turning a few properties over for insurance, 2 cars, a ring, 2 umbrella policies... I'm happy! Thank you so much for the communication and follow up."
"Thank you Jill! John is the best (we all don't like dealing with insurance sometimes - don't worry we get it)"
Jessica Hohenwarter
June 6, 2024
"I cannot say enough wonderful things about John Wilson. He helped my father obtain a new homeowner’s policy, helped me with life insurance policies for my children, and helped us with insurance when we were moving from VA to PA. He is friendly, helpful, prompt to respond, and very easy to get along with. He also very knowledgeable! Whether explaining life insurance options or outlining where the coverage for your pool would fall, he really knows his stuff. Having been in the insurance industry for 20+ years I am usually pretty critical of other agents- but John really is top notch."
"Thank you for the review - especially happy to impress someone else in the insurance biz - you know how it is out there, it's hard to find good service these days and our team is elite!"
Fahim Rafiq
June 4, 2024
"Jim is probably the best agent i have ever worked with. Thank you"
"Thank you - we agree!"
Al
June 3, 2024
"Joe Garcia will tirelessly work with you to determine what your needs are and the appropriate StateFarm's products and services that meet those needs. He helps you make informed decisions by unambiguously answering your questions and explaining any concept that may elude you. Needless to say my experience with Joe was excellent! I highly recommend him and the entire office for that matter, as it clearly transpired during my interaction with him that highly regards his collegues."
"Thank you for the kind words, Joe makes it easy he really does where many agents will get you lost in the weeds and technicalities"
Rachel Dixon
May 3, 2024
"Robert was such a pleasure to deal with and super personable. Makes things much smoother."
"Thank you, Robert knows what he's doing!"
Wayne Diehl
March 29, 2024
"Every experience with Chris and John over at state farm has been a pleasure. Always answers questions thoroughly and gets back to me in a timely manner."
"Thank you for the review! Let us know if there is anything else we can do for you"
Sherry Deel
March 27, 2024
"We worked with John Wilson. He is a wonderful agent. We contacted State Farm to get homeowners for a home we were trying to purchase and transfer our vehicle coverage to State Farm. He was very patient when problems arose with the home purchase. Our vehicle coverage was extremely lower than what we had been paying at Progressive. John was able to get the same coverage plus a little extra for approx. $168 cheaper. He guided us step-by-step and was so patient when the Internet decided to lag as we were e-signing our documents. I highly recommend John Wilson for your insurance needs."
"Thank you for the review! Let us know if there is anything else we can do for you - John is the best!"
Rich Bonig
March 15, 2024
"John Wilson did a great job working on my homeowners policy. He explained everything, asked questions and listened to my concerns. He is friendly and very professional. I feel he really cares about his clients."
"Thank you for the review! John is always top notch"