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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexander Vasquez

March 13, 2026

5  out of  5
rating by Alexander Vasquez
"Benjamin was great! Was able to answer all my questions and get me a quote in mins."
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Tatianna Bonds

March 12, 2026

5  out of  5
rating by Tatianna Bonds
"Skylar was incredibly helpful. She was able to update the information on my account and assisted with making a payment over the phone. She was patient, professional, and genuinely kind throughout the process. I appreciated her great customer service and positive attitude."
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Kim DeLozier

March 11, 2026

5  out of  5
rating by Kim DeLozier
"Had a good experience with Skylar. She was polite and helpful. She got the job done."
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Destiny Coke

March 10, 2026

5  out of  5
rating by Destiny Coke
"Benjamin you rock buddy ! Thank you for all the helpful information . I learned so much being with state farm first and foremost from JOHN !! What a rockstar but I made a new buddy Benjamin and I really appreciate the way you guys helped me out ."
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Tiffany Mirabile

March 4, 2026

5  out of  5
rating by Tiffany Mirabile
"I had the most INCREDIBLE experience, with John W from the Timonium office. I was so sick & tired and being completely bankrupted by a different insurance company for ONLY insurance, and he could tell how very unsure I was about the switch. But, what I will tell you, is that John walked me through each and every step thoroughly, making sure I understood everything he was saying, and that alone in my book is huge - because he wasn’t worried so much about selling the insurance to me he was more worried about me understanding the insurance, how it worked what im paying for, leading me into getting my own life insurance policy as well. John, was kind, caring, extremely knowledgeable, empathetic, enthusiastic, funny, and made me feel SO much better about making my switch to State Farm as a whole. The process from start to finish, was easy, and hassle free. He didn’t hound me or hassle me once about trying to sell me different things “I needed to have”, we got right down to business, he kept it straight with me, walked me through each and every step thoroughly, and together. If I had a question, (which I had tons) he did not get frustrated with me, he answered them with integrity and knowledgeable information. That’s a person I want to do business with. That’s a person I TRUST paying. People never read the paperwork that is sent to them, I read each and every piece of paper I signed, and it was just a summary of everything John had already went into depth explaining to me, which further more made me then KNOW I made the absolute BEST decision I could’ve possibly made, and that was switching to State Farm. John was so great at what he does, my own Mom who had been with her insurance company of 20 years or something crazy like that, also switched to State Farm as well. If you’re looking to switch, and you want someone who is NOT going to give you the run around, try to take your money, and hurl at get a sale, then you’ve found the right person. John, thank you for being incredible to my family and I! && P.S. State Farm- THIS is the kind of employee you want working for your business, and who will continue to bring you MORE business because of his integrity and honesty and knowledge of your business! Thanks again, John! I look forward to many years with you! - Tiffany M"
We responded:
"Tiffany, wow! Thank you for taking the time to detail out your experience with us and especially John, much appreciated! This will certainly help many others who are in your shoes and could use the same conversations we love to have. No such thing as too many questions with us, we are glad you asked a ton! Let us know if there's anything you need, anytime, we are a call or text away."
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Ian Mahaney

March 4, 2026

5  out of  5
rating by Ian Mahaney
"Had a great conversation with Benjamin earlier today. He was able to take care of all my needs and offer some suggestions that may make sense for my needs. Really appreciated the interaction and his focus on the customer."
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stevie pryor

March 4, 2026

5  out of  5
rating by stevie pryor
"I’m giving Ben Oliver 5 stars because he absolutely deserves it. An actual good human being doing everything in his power to help other humans. We don’t have enough people like that these days. If you call up this branch and you get Ben you’re gonna be more knowledgeable about your policy and elated to have a good conversation. I wish that man nothing but the best"
We responded:
"Thank you, glad to hear Ben was able to connect with you on that so-important just human level, much better than talking insurance jargon!"
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Maya Knight

February 26, 2026

5  out of  5
rating by Maya Knight
"I had the best experience with Benjamin. He helped me through my worries and understand my policy. I hope to get him again when I need help."
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Jessica McGuigan

February 24, 2026

5  out of  5
rating by Jessica McGuigan
"The crew there is great! Benjamin called me back after I left a message the same day, looked over my policy and answered my questions and concerns.He was very knowledgeable, informative and most of all POLITE! Awesome job!"
We responded:
"Thank you for the 5-star review, Ben is the best, glad he was able to answer all your questions!"
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Simran Mann

February 6, 2026

5  out of  5
rating by Simran Mann
"I switched over to this office recently and Ben has been taking care of several of my polices. He is very helpful and is always willing to help. So glad to have switched over to this office where the staff truly knows how to handle polices effectively and efficiently."
We responded:
"Hello Simran, glad you had such a great experience! We are glad everything is now situated. We look forward to providing you with more great experiences in the near future. Ben is awesome!"
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Gail Young

February 6, 2026

5  out of  5
rating by Gail Young
"Very professional and very knowledgeable about the services provided by State Farm."
We responded:
"Gail, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, we are just a call, text or email away!"
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Joey Rayfield

February 6, 2026

5  out of  5
rating by Joey Rayfield
"Great experience"
We responded:
"Thank you for the 5-star review!"
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Mason Stewart

February 5, 2026

5  out of  5
rating by Mason Stewart
"Ben was wonderful and very helpful on explaining and helping me get the most out of my policy! Very happy with the service of the him and the entire office!"
We responded:
"Thank you for the 5-star review, Ben is wonderful we agree!"
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Rebecca Laughman

February 2, 2026

5  out of  5
rating by Rebecca Laughman
"Benjamin was kind courteous and easy to work with."
We responded:
"Thank you for the 5-star review, Ben is elite tier!"
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Crystal Souza

January 28, 2026

5  out of  5
rating by Crystal Souza
"Benjamin was extremely helpful. He was able to solve my issues and also offered amazing life insurance rates for my entire family. I’ve dealt with many insurers but Statefarm has been top tier thus far!"
We responded:
"Thank you for the 5-star review, Ben knows his stuff with life insurance, we're glad we were able to get you a top tier experience! Let us know if there's anything else we can do!"
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William W Jones

January 23, 2026

5  out of  5
rating by William W Jones
"Dealing with State Farm through the Hartford Agency is fast & easy. Agent Benjamin this time just like John last time made the whole process very enjoyable. Both Ben and John are seasoned agents who are great servicing us their customers!"
We responded:
"Thank you for the review, glad we've lived up to our promises so far! Ben and John both are great and have been here a while and it shows for sure."
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Kimberly Roberts

January 16, 2026

5  out of  5
rating by Kimberly Roberts
"Thank you, Ben, for your outstanding customer service. My issue was resolved smoothly and accurately, showcasing your expertise."
We responded:
"Thank you for the 5-star review of Ben and his expertise!"
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Marla Demps

January 12, 2026

5  out of  5
rating by Marla Demps
"Chis is very personable, kind and professional. It was like having a conversation with my grandson. I asked for help with life insurance, bringing down my auto insurance premiums and other insurance needs. He took the time to explain the different quotes and advised the best bang for my buck. He also explained what's the best coverage for me. He went above and beyond to help me and it is truly appreciated. Most agents try to pressure you to by their product. Chris didn't, we discussed the pros and cons and I decided what worked for me. Thank you so much for your assistance and patience. You are very good at your job. 👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾😄😄😄"
We responded:
"Thank you for the 5-Star review and the more than kind words!"
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Anthony Vazzano

January 9, 2026

5  out of  5
rating by Anthony Vazzano
"Ben Oliver was great to work with. He answered all our questions and recommended appropriate changes in our policies."
We responded:
"Thank you for the review! Ben is great!"
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Ken

January 8, 2026

5  out of  5
rating by Ken
"Chris Hartford State Farm agency is a great place to insure your home and vehicles. They have the best rates and they take time to explain your coverage to you."
We responded:
"Thank you for the review, we think our rates are pretty good too! Glad you had a great experience with the service and the price!"
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Eric Nikolaus

January 6, 2026

5  out of  5
rating by Eric Nikolaus
"Benjamin, was very professional and helped me Taylor a policy specifically for me. Thanks, Benjamin."
We responded:
"Thank you for the 5-star review! Ben knows what he's doing we're glad you're satisfied!"
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Jianfen Chen

December 29, 2025

5  out of  5
rating by Jianfen Chen
"It was such a great pleasure and experience working with Rui Almeida today to purchase our auto insurance. Rui is very professional, knowledgeable, and willing to go extra miles to address our concerns. No other auto insurance specialists have ever explained everything in such detailed and customer centered way than Rui. I was super happy to have switched from a previous hegemonic insurance company that cares nothing about their customers to Statefarm. I hope my local auto insurance agent will always be such caring and supportive."
We responded:
"Thank you for the 5-star review of us and your experience with Rui! He does go the extra mile for sure - we aim to continue to prove how much we care for many more years!"
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Gillian Gonder

December 10, 2025

5  out of  5
rating by Gillian Gonder
"Benjamin and Jarrett have been great to work with under a time crunch."
We responded:
"Thank you for the shout out to both Ben and Jarrett!"
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GEORGE. BAY THOMSON

December 9, 2025

5  out of  5
rating by GEORGE. BAY THOMSON
"althought some changes do come, still been able2 continue with state farm, The service here has always been good to me I am satisfied and I appreciate there help an all the communication contact sent when ever necessary I'm content, always have good workers present if need help thanks statefarm keep up the good work,"
We responded:
"Thank you for the kind words, we appreciate hearing you've had a positive experience!"
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Jordan Mackey

December 5, 2025

5  out of  5
rating by Jordan Mackey
"The employee I was talking to was named Benjamin He was a very cool, nice respectful and funny guy Answered all of the questions that I could ask Even got my insurance lowered..lol But I would definitely give him five stars, and I would recommend him to anybody great guy."
We responded:
"Thanks for the 5-star review of Ben! You got it right."