
State Farm® Insurance Agent Chris Hartford
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cory Haaf
August 12, 2025
"I definitely recommend John Wilson if you're looking to speak with anyone about policies. He gave me a call to review my current coverages and offered a few extras I was curious about but was not at all pushy about applying for new policies same day. He's very friendly and made a phone call about insurance feel as comfortable as that kind of phone call could be! Thanks for the help John!"
"Thank you for the review and taking the time to share your thoughts about John! Let us know if there's anything else John can help you out with!"
Tina Mason
August 9, 2025
"Very satisfied with the service from State Farm and especially Ben Oliver who helped me add a new car to my policy today. Knowledgeable, courteous and took care of my update in a matter of minutes in the phone after promptly responding to my inquiry online. Thanks Ben!"
"Tnank you for the 5-star review! Ben is the best!"
Soroush Sadeghi
August 6, 2025
"I have had State Farm insurance for 10 years now and with Chris Harford group for 3 years. I have always received prompt and clear information. I recently had a great discussion with Ben Oliver from their team. We spent almost an hour talking about my car and home insurance and possible ways to decrease the payment and increase the coverage. We also went through my bills and he explained to me some changes that had occurred over time. He also made some good suggestions for life insurance for me to think about and follow up later. Overall, he provided hinest, useful information without pushing too hard for increasing or decreasing insurance values. Thank you Ben!"
"Thank you for the very detailed review, keep Ben posted if he can do anything else for you we are here if you need us!"
Sharon Dyas
August 6, 2025
"Friendly, professional, and willing to work with you."
"Thank you for your review! Let us know if we can do anything else."
Hafez Haerian
August 6, 2025
"Very knowledgeable and efficient. John got me a great deal and was a pleasure to work with."
"Thank you John is great, we're glad we were able to get you a great deal and friendly service!"
Dennis Boland
August 6, 2025
"Very friendly, went over all three policies. Made comments on what we could change. Was very helpful in the review of our policies."
"Thank you for your 5 star review of our policy review process!"
Tabitha Wright
August 1, 2025
"VERY RECOMMEND JOHN WILSON. HE WENT ABOVE & BEYOND HELP ME WITH GETTING THE RIGHT CLAIM FOR MY NEEDS. HE HELPED ME UNDERSTAND AND ANSWERED ALL MY QUESTIONS. IM BLESSED N THANKFUL I WILL BE GETTING TAKEN CARE OF. IF YOUR LOOKING FOR INSURANCE. CALL STATE FARM AND ASK FOR MR WILSON"
"Thank you for the review! John knows his stuff, let us know if we can help in any way in the future we are a call or text away."
mazhar javed
July 23, 2025
"Benjamin gave me several options for my Life Coverage and helps me every time he calls. Thank you very much!"
"We’re thrilled to know you had a positive experience with Ben! We look forward to continuing to support your insurance needs."
Justina Williams
July 23, 2025
"Benjamin offered great insight to gaps in my coverage and was verse in explaining the coverage. Great service and addition that State Farm offers."
"Happy to know you had a great experience with Ben! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ryan Fisher
July 21, 2025
"Ben was great fast and simple got all of my info updated zero issues. Thanks."
"Thank you for the 5 star review of Ben on our team!"
Darryl Oliver
July 19, 2025
"Benjamin was extremely patient with me in explaining my choices around term life, whole life, and umbrella insurance options. Super helpful, and very knowledgeable! I appreciated all of his help."
"Thank you for your 5-star review! Ben is an absolute expert on the products!"
Winter The Otter Otter
July 18, 2025
"Ghia Diaz was most helpful and kind"
"Thank you for the 5 star review and shoutout to Ghia on our new customer team!"
Yong Choi
July 18, 2025
"Benjamin was very nice when I came in to the office. He helped me pay my bill and explained why the bill was so low! Thank you for your help!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Ben and our office. If you ever have any questions or need assistance, we’re here to help!"
Felicia F Berry
July 10, 2025
"Benjamin was courteous..patient.efficent.and a pleasure to work with."
"Thank you for the 5 star review of Ben on our team!"
David Manners
July 3, 2025
"Ben Oliver went out of his way to correct an issue that was completely not of his, or his agency’s, doing. He spent considerable time and effort on my unusual problem, and I’ll sleep well tonight, knowing my house is fully insured. Greatly appreciated. Thanks Ben!"
"Thank you for the review! We are glad to help with your sleep tonight! Happy 4th of July Weekend"
Mike Caslin
June 30, 2025
"Ben was great ! Easy to talk too very informative and Helpful!"
"Thank you for the 5 star shoutout to Ben in customer care!"
Daniel Choi
June 24, 2025
"I would not recommend this agent's office. I worked with several of their agents regarding an issue with a discount offer on my vehicles and it was never resolved! My family and I always did our part and the agents said they would get back to us but never got back to us. After waiting several months I even had an in-person meeting where an agent attempted to sell me additional coverage even though the prior issue was never resolved! I then called and got their voicemail so I left a voicemail. I waited until the next day but got no answer. I sent an email to Chris Haftford more than a month later and waited until the following day and still NOTHING. My family and I were always polite and respectful when dealing with all their agents in-person and over the phone but these people just demonstrated lack of capability in resolving issues and breached our trust when they never got back to us. I WOULD NOT recommend this office. If you are in an emergency these are not trustworthy people to count on. This is an honest and trustworthy review.""
"Hi Daniel, we are confident your issues are being handled properly. Multiple odometer readings on multiple vehicles were reported incorrectly by you or by drivers in your household over the last year in the Drive Safe & Save app, and we are actively in the process of getting them corrected. The issue is complex, and a specialized technical team is working on correcting the discount amounts using the correct odometer readings you gave to us. You have had multiple conversations with our office about this, we have followed through on all requests and are on top of your family's accounts. There were no emails that waited a month for response, etc. We would appreciate you editing your review to accurately reflect your experience in the office. We find it a little odd to write a one-star review on the business who is actively trying to help fix your self-induced issue. We see you have also left one-star reviews for multiple other State Farm agents (and other reputable businesses) in the area which further dissolves your claim that your reviews are "honest and trustworthy." Small businesses work hard to keep their customers happy, and we hope you will reconsider your one-star online review habits."
Barbara McHale
June 20, 2025
"Ben has always been helpful and courteous!!"
"Thank you for the 5 star review!"
Luke Bujwid
June 20, 2025
"Ben did a nice job helping me . I appreciate it"
"Thank you for your 5-star review! Ben is the best!"
Rajamanickam Thangavel
June 17, 2025
"Excellent"
"We’re thankful for your 5 star review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kitty Perkins
June 16, 2025
"John followed up with me after the person I was originally dealing with left the organization. He took care of my unresolved issue with ease."
"Thank you for the 5 star review of John's service, If there is anything else we can do for your insurance needs, just let us know!"
Dorothy Thompson
June 13, 2025
"Benjamin was most helpful and very pleasant to speak to. I enjoy talking with him, and he did help me out a lot. I so appreciate him asking about my husband and we both had a good laugh. Thanks State Farm for treating us like family. The Harried’s"
"From our family to yours, thank you for the review of our team and Ben specifically!"
Carole Pledger
June 11, 2025
"Joe Garcia was very helpful and patient with me. Working with him was the reason I switched to State Farm. He took his time and explained everything. He's a keeper."
"Thank you for the review of your experience with State Farm and with Joe!"
Janet Brown
June 10, 2025
"My state farm agent, John Wilson, was very knowledgeable and easy to talk to. HE cared about my insurance needs. He is very patient since I'm a senior citizen. He answered all of my questions and made sure I understood what was being explained. He did not hurry me through anything which I found so helpful. Plus, he was able to give me good auto and home insurance for lower prices. It was an excellent experience working with this agent."
"Thank you for the review, John is top notch, and we are glad we not only got you the right coverage but were able to save you money as well!"
Tony Shaffer
June 10, 2025
".Mr. Ben Oliver went beyond just selling me ins. Came out to my car, and helped me set up safe and save after figuring out my phone to get State Farm app. Thank You Mr. Oliver"
"Thank you for the review! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"